Support

Answers for compression, resizing, saving, and PhotoSlim Pro.

Where are my photos processed?

All compression and resizing happens on your iPhone. PhotoSlim does not upload images to a server.

Why can I process only three photos?

The free version includes three processed photos per day. PhotoSlim Pro removes this limit and supports batches of up to 50 photos.

How do I restore a purchase?

Open PhotoSlim, tap PRO, then choose Restore Purchases while signed in with the Apple Account used for the original purchase.

Why can’t PhotoSlim save a result?

Open iPhone Settings, find PhotoSlim, and allow access to add photos. Also confirm that your device has enough available storage.

What formats are supported?

PhotoSlim can export JPG or PNG. JPG is generally best for smaller photo files; PNG is useful when lossless output or transparency matters.

Still need help?

Email oxxiud@proton.me. Include your iOS version and a short description of what happened, but do not send private photos.